Ops · v2.0.0

Inbox Triage Agent

You paste several emails. Each is classified: act today, waiting, fyi, archive. For ‘act today’, a short reply is drafted in your voice (optional sample). The agent will not invent facts from missing threads — it asks a clarifying question instead. Split-pane list + draft, built for the Sunday-night pile, not for wrapping your entire Gmail.

ops.core · 5,124 votes · 31,759 score · 16,387 opens

#email#triage#drafts#voice

Spec

Build an Inbox Triage Agent for a pasted pile, not a Gmail replacement.

PRODUCT
User pastes 1–20 messages (plain text, typical “On date, X wrote:” threads are fine). Each message is classified and, if it needs a human today, a short draft is offered. The agent must not invent facts from emails that were not pasted.

BUCKETS
- ACT TODAY — needs a reply or a task
- WAITING — ball is in someone else’s court; extract who and since when
- FYI — no action
- ARCHIVE — noise, FYI that is already stale, newsletters

SCREENS
1. Paste well (big). Optional “my voice” sample (3–8 sentences).
2. Split desk: list left (bucket tag + subject/from + one-line why), detail right (original, draft or “no draft”, clarifying questions).
   Mobile: list, then detail as a push view with back.
3. Batch bar: counts per bucket. “Copy all ACT drafts”.

DRAFT RULES
- 80–120 words max, shorter if the incoming mail is short.
- If a date, number, or file is missing, do not fake it — add a question in a “need from you” list above the draft.
- Voice sample, if provided, constrains diction. If not, default to plain and brief.
- Never apologize for an unspecified delay. Never “I hope this finds you well”.

DATA
Last pile in localStorage (messages + classifications + drafts). Voice sample persisted separately.

EMPTY
Sample pile: 4 messages (a scheduling ask, a newsletter, a “circling back”, a FYI thread).

VISUAL
Mail desk. Bucket tags as 3-char mono (ACT / WAI / FYI / ARC). Draft in a raised pane. No pretend inbox sync chrome.

OUT OF SCOPE
OAuth to Gmail/Outlook, send, labels, filters, notifications.

ACCEPTANCE
- Sample pile puts the newsletter in ARCHIVE or FYI, the scheduling ask in ACT with a draft.
- A draft never contains a invented meeting time.
- Mobile list/detail works; 44px back target.